Submitting a Support Case

From the Admin Console

Having an issue with Extensiv Warehouse Manager or just have a question? When using the new Admin Console, simply click the link in the upper right hand corner of the screen, then select 'Submit support ticket'

Fill in the required information on the sidebar to the right:

You will be contacted by one of our support reps about your issue.

From the Support Portal

You can also access the Warehouse Manager Support Portal directly by navigating to support.scoutsft.com from your web browser.

If this is your first time accessing the support portal, make sure you click the 'Create an Account' link at the bottom and register with your company email.